HomeTVResolving the Frustration: Why Does My Roku TV Keep Turning Off?

Resolving the Frustration: Why Does My Roku TV Keep Turning Off?

Have you been facing the frustrating issue of your Roku TV frequently turning off while you’re trying to enjoy your favorite shows and movies? I understand how irritating and disruptive this can be. Fortunately, there are ways to troubleshoot and resolve this problem. In this post, I’ll guide you through the steps to identify and fix the issue of your Roku TV turning off repeatedly. Let’s dive in!

Possible Causes of Roku TV Turning Off:

Power Related Issues:

If your Roku TV turns off unexpectedly, it could be due to power-related problems. Insufficient power supply or fluctuations/surges can trigger the TV to shut down.


Source: xtrium.com

Overheating is another common cause of TVs turning off. When the internal temperature rises above a certain threshold, the TV may automatically shut down to prevent damage.

Software or Firmware Issues:

Software or Firmware Issues
Source: xtrium.com

Outdated or glitchy software/firmware can also lead to unexpected power-offs. It’s important to keep your Roku TV’s software up to date.

Remote Control Problems:

Believe it or not, issues with the remote control can sometimes cause the TV to turn off without warning. We’ll explore this possibility as well.

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Troubleshooting Steps to Fix Roku TV Turning Off:

Step 1: Check Power Connection:

Power Connection
Source: freepik.com

Ensure that your Roku TV is securely plugged into a working power outlet. Also, check the power cord for any signs of damage or looseness.

Step 2: Power Cycle the TV:

Perform a power cycle by turning off the TV and unplugging it from the power source. Wait for about a minute, plug it back in, and power it on. Check if the issue persists.

Step 3: Ensure Proper Ventilation:

Make sure your Roku TV has adequate ventilation. Remove any obstructions around the TV, clean the vents, and ensure proper airflow to prevent overheating.

Step 4: Update Software and Firmware:

Access the Roku settings menu, navigate to “System,” and select “System update.” Install any available updates to keep your TV’s software and firmware current.

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Step 5: Replace or Repair the Remote Control:

How To Pair Altice Remote To Samsung TV?
source: medium.com

Try using a different set of batteries in your remote control to rule out any battery-related issues. If the problem continues, consider getting a replacement remote or contacting Roku support for assistance.

Step 6: Perform a Factory Reset:

If the previous steps didn’t resolve the issue, you can perform a factory reset. This will restore your Roku TV to its original settings. Access the Roku settings menu, select “System,” then “Advanced system settings,” and choose “Factory reset.” Confirm the reset and allow the TV to reboot.

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Step 7: Turn off HDMI-CEC

Press the Home button on your Roku remote
Select Settings
Click on System
Choose Control other devices
Uncheck the box for System Audio Control
Uncheck the box for 1-touch play

Step 8: Disable the Sleep Timer:

Disable the Sleep Timer
Source: xtrium.com

Follow the steps to disable the sleep timer:

Open Settings
Choose System
Access Time Settings
Click on Sleep Timer
Select Off

Step 9: Seek Professional Assistance:

If all else fails, it may be necessary to seek professional assistance. Contact Roku customer support or consult a qualified technician to diagnose and resolve the underlying problem.

Update the Roku Software:

Press the Home Button
Select “Settings” and press “OK”
Select “System” and press “OK”
Select “System Update” and press “OK”
Select “Check Now” and press “OK”
Wait for the device to download and install any available updates
The device will reboot once the update is complete


Dealing with a Roku TV that keeps turning off can be frustrating, but don’t lose hope. By following the troubleshooting steps outlined in this guide, you can identify and fix the issue causing your TV to shut down unexpectedly. Remember to be patient and persistent, and soon you’ll be able to enjoy uninterrupted streaming on your Roku TV once again.

Moreover, the specific steps and options may vary slightly depending on your Roku TV model and software version. For detailed instructions, refer to your TV’s user manual or visit the Roku support website.

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Gabriel, is an expert in solving home-related problems, specializing in home appliances and organization, offering insights for optimizing activities and maintaining an orderly living space.


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